We are unable to accept refunds, returns or exchanges on custom orders and orders that have been personalised or branded, as these goods were made to order to your specifications and I would be unable to reuse or on sell them due to the personalisation or branding.

The only exception to this is where goods are faulty, the item does not match the description, is not fit for purpose or intended use, in which case the option for a refund, repair or replacement order will be offered.

Refunds will be provided where we are required to under Australian Consumer Law, such as if the item does not match the description, is not fit for purpose or intended use or is faulty etc.

We are not obligated to refund for change of mind purchases.

We are unable to refund custom orders and orders that have been personalised with the exception of where the item is faulty, the item does not match the description, is not fit for purpose or intended use or cannot be rectified by a repair or replacement.

Once work has commenced, deposits paid are non-refundable. Should a refund of the deposit be required prior to commencement of work a $5 administration fee will be deducted from the deposit prior to refunding.

Refunds will be processed via the method used to make payment. If you paid via PayPal you will be refunded via PayPal, if you paid in Cash you will be refunded in Cash. Unless otherwise agreed or stated.

Refunds on returns will not be processed until we have received the item back in original unused condition.

Refunds may be offered in circumstances where we are not usually obligated to offer a refund, these will be strictly at our discretion.

Where a refund is not required under Australian Consumer Law store credit, an exchange or repair may be offered instead.

From the options on the product page

1. Select your colour.
2. Choose your size.
3. Choose your design position.
4. Input your slogan, text or any notes or information about your order.
5. Then if required upload your logo or artwork using the file upload button.
6. Double check everything is correct before hitting add to cart!
7. Once I receive your order, I will go over the information provided.
8. Create your visual mock ups, then email you the mock ups to review via the email you provided at check out.
9. You will then have the opportunity to provide feedback & make revisions to the design.
10. Once you are happy and approve the design, I will go ahead & create your order!
11. Once your order is finished, I will get it ready to ship to you and send through tracking details.

Custom order turnaround times vary from project to project based on current workload, goods or services ordered and order quantity. Usually turnaround times are communicated during the second phase of the ordering process when finalising mock ups of the designs provided by email.

If you require your order urgently, we recommend letting us know prior to placing your order to ensure that we are able to deliver the goods or services within your required time frame.

In some cases where your order may need to be prioritised over other orders in the queue to meet your deadline, a rush fee may apply, however this will be communicated at the time of ordering.

• Cold Wash Inside Out with Mild Detergent
• Line Dry Inside Out
• Do Not Tumble Dry
• Do Not Soak, Spot Treatment Only
• Do Not Iron Directly Over Design, Iron on Reverse Side

Unless you have a license or express written permission to use another brands or companies licensed, copyrighted and/or trademarked logos, images or characters etc it is a breach or infringement of those licenses, copyrights or trademarks.

Such breaches or infringements carry hefty fines, closure of business as well as legal action towards you by the owner of the trademark or license to recoup lost funds while you were selling their designs. Business insurance doesn’t cover you for such infringements. Also believe it or not, despite what may people think, you cannot even create bootleg versions for personal use only, this is also a violation that can land you in hot water if caught.

I would much rather create you, unique custom designs.

Our Standard Core Range of Tees, Hoodies & Jackets come in a variety of sizes.

Ladies Tees 6-24

Mens Tees S-5XL

Kids Tees 2-16

Ladies Hoodies & Jackets XS-2XL

Mens Hoodies & Jackets XS-5XL

Kids Hoodies & Jackets 4-14

Yes, they sure are! Top rack dishwasher safe.

Designed to last 3000+ cycles, even more if you wash your mug by hand.

They sure are! You can even make a mug cake in them.

Make sure your surface is clean and dry, did you clean the surface with the alcohol wipe provided? Ensure there is nothing stuck to the sticky side of the label.

Re-read over the application steps and make sure that you haven’t missed a step in the process that could have caused your label to not adhere to the surface correctly.

You will need to apply reasonable pressure to the surface to ensure that the label will separate from the clear transfer layer when peeling away.

If you still cannot get them to stick, pop us a message either here or DM me on Instagram

It is possible that you need to apply more pressure and rub the surface of the clear transfer sheet a little more firmly before attempting to peel back and remove from the label. Usually all you need is a little more pressure and the vinyl will adhere to the surface and the clear transfer layer will peel away.

Sometimes in inclement weather you might need to leave the transfer layer to sit on the surface of the item for 12-24 hours before peeling off as inclement weather can sometimes impact application.

Otherwise if that isn’t working, you may need to clean your surface more thoroughly prior to application as there may be some residue left over preventing the decal from adhering correctly.

Whilst our labels are made of the highest quality vinyl, all dishwashers and their time & temperatures vary which makes it difficult to recommend blanket settings suitable for vinyl decals. Sometimes the high heat produced by many dishwasher cycles can reactivate and weaken the cured adhesive of the vinyl decals causing them to lift or peel from the surface over time.

It is recommended that you hand wash items that you have purchased with or applied our vinyl labels to. Warm soapy water is best, and it is recommended you avoid abrasive scrubbers & sponges to get the best wear out of your decals on each item and keep them looking like new.

Yes, it is possible to remove vinyl labels from most surfaces with a bit of effort, however there may be a bit of sticky residue left behind depending how long the decal was on your surface and whether it was permanent vinyl or removable vinyl.

You can clean up any sticky residue with a bit of rubbing alcohol or eucalyptus oil depending on the surface.

Our labels have been quality tested by real kids on real lunchboxes and drink bottles as well as glassware and other items to ensure they last the test of time and can survive general use.

If you follow the application as well as care instructions carefully, our vinyl labels should not peel off. However with some effort they can be removed.

If picked at by curious fingers they may peel off or the edges of the labels adhesive may weaken which may result in peeling overtime.